Debt Management & Collections System | Advanced Software & Tools by Experian (2024)

Helping you lose less and recover more

Knowledge and expertise

With over 25 years of industry experience and an extensive suite of collection products, we can assist you through every phase of the collection life cycle.

Enhanced decisioning

As the market changes, the need for greater insight and analysis grows. There’s no time like the present to ensure you’re equipped with a solid strategy for debt management, collection and recovery efforts.

Improved processes

Increase automation with better use of data while providing an improved omnichannel customer experience to maximize recoveries.

Account prioritization

Move toward an individualized customer approach and embrace self-service collections to reduce losses, control costs and improve the customer experience.

How we can help

Our debt recovery tools help you create a more customer-focused collections process. Quickly and cost-effectively assess ability and propensity to pay and turn even hard-to-locate debtors into valuable customers.

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Collections analytics and insights

Efficiently manage your entire collections portfolio.

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Collections Optimization and Prioritization Services

Focus on accounts with the greatest recovery potential.

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Compliance regulation

Ensure compliance while decreasing manual processing.

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Data and skip tracing

Identify debtors anddeliver the appropriate treatment strategies to each account.

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Debt portfolio evaluation

Proactively predict and monitor performance to reduce credit losses and allowances.

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Omnichannel collections

Optimize and improve the customer experience.

Maximize your efforts with a data-driven collections process

By avoiding a “one size fits all” approach and managing each account individually, you can make better decisions and enhance your customer relationships.

Gain visibility into propensity and ability to pay

Get access to a comprehensive “toolbox” of information critical to debt recovery, including credit-based scoring and customer-contact data, in addition to analytical services.

Convert data into actionable insights

Reach customers via the most optimal time and channel while gaining access to critical debt collection information, including real-time updates on financial status changes.

Minimize charge-offs

Every portfolio has a set of delinquent customers. Obtain a complete customer view and develop customer risk-grades based on analytics that predict risk of delinquency and default.

Industry-specific intel

Check out the industries we serve.

  • Affiliated Auto Industry
  • Aftermarket Industry
  • Auto Lenders
  • Dealers
  • OEMs

  • Banks
  • Credit Unions
  • Fintech

Healthcare

Mortgage

Public Sector

Telecommunications

Insights

WebinarEconomic outlook and the influence on debt collections Discover consumer credit and economic trends and how you can modernize your collections strategy.
Infographic Factors impacting collectability Gain insight into overcoming barriers to successful debt collections.
White paper Optimizing process to maximize performance Discover how optimized debt management and recovery strategies can help you get ahead.
Blog post Maximize patient collections with automation and digital technology Discover how healthcare organizations leveraged automation and digital technology to increase collections
Tip sheet Strengthening your debt collection strategy Debt collectors looking to enhance their performance while reducing costs, maximizing recovery rates.
Blog post Successful automated debt collections Gain insight into leveraging automation and AI to improve your workflows and collection efforts.
White paper A digital debt collection future Learn how a digital debt recovery solution can help streamline collection processes and enhance customer
Report State of the Automotive Finance Market Report Experian Automotive's exclusive quarterly report on the latest trends and analysis of the U.S. automotive
Blog post Refining your debt collection process for optimal recovery Enhance your debt collection process to overcome challenges and take advantage of new opportunities.

Explore our solutions

Discover our capabilities across the board.

View all solutions

Commercial solutions Credit Decisioning Credit Profile Reports Customer Management Data Sources Fraud Management Identity Solutions Marketing Solutions Regulatory Compliance Risk Management

Let’s maximize your collection and debt recovery efforts.

If you’d like to learn more about our solutions, please fill out the form below.

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Debt Management & Collections System | Advanced Software & Tools by Experian (2024)

FAQs

Can Experian help with debt collection? ›

With over 25 years of industry experience and an extensive suite of collection products, we can assist you through every phase of the collection life cycle.

Is debt collection bad for credit score? ›

Unfortunately, a debt in collections is one of the most serious negative items that can appear on credit reports because it means the original creditor has written off the debt completely. So when a debt is sent to collections, it can have a severe impact on your credit scores.

How do I get collections off Experian? ›

Collections on Your Credit Report
  1. If the collection information is valid, you must wait 7 years from the original delinquency date for the information to cycle off your credit reports. ...
  2. If collection information is inaccurate, you can file a dispute on the collection information in your credit report.
Oct 21, 2016

How do I fix my credit score with collections? ›

Successfully disputing inaccurate information is the only surefire way to get collections removed from your credit report. If you've repaid a debt and the collection account remains on your credit report, you can request a goodwill deletion from your creditor, though there's no guarantee they'll grant your request.

What is the 11 word phrase to stop debt collectors? ›

If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

Is it true that after 7 years your credit is clear? ›

Highlights: Most negative information generally stays on credit reports for 7 years. Bankruptcy stays on your Equifax credit report for 7 to 10 years, depending on the bankruptcy type. Closed accounts paid as agreed stay on your Equifax credit report for up to 10 years.

What is the 777 rule with debt collectors? ›

The “777 Rule” states that debt collectors may attempt to contact a consumer about a single debt up to seven times in seven days. Phone numbers do not matter; it's the number of debts that matters.

Is 650 a good credit score? ›

As someone with a 650 credit score, you are firmly in the “fair” territory of credit. You can usually qualify for financial products like a mortgage or car loan, but you will likely pay higher interest rates than someone with a better credit score. The "good" credit range starts at 690.

What's the worst a debt collector can do? ›

The worst thing they can do

If you fail to pay it off, the collection agency could file a suit. If you were to fail to show up for your court date, the debt collector could get a summary judgment. If you make an appearance, the collector might still get a judgment.

How to get collections removed without paying? ›

You cannot remove collections from your credit report without paying if the information is accurate, but a collection account will fall off your credit report after 7 years whether you pay the balance or not.

How to get rid of debt collectors without paying? ›

You can sue the debt collector for violating the FDCPA. If you sue under the FDCPA and win, the debt collector must generally pay your attorney's fees and may also have to pay you damages. If you're having trouble with debt collection, you can submit a complaint with the CFPB.

How much will my credit score go up if a collection is deleted? ›

Your credit score may not increase at all when you pay off collections. However, if your debt is reported using a newer credit scoring model, your score may increase by however many points were impacted by the collections debt. It would also depend on the time passed since getting the negative mark.

Should I pay off a 5 year old collection? ›

Paying off collections could increase scores from the latest credit scoring models, but if your lender uses an older version, your score might not change. Regardless of whether it will raise your score quickly, paying off collection accounts is usually a good idea.

Do unpaid collections go away? ›

Collections agency debt

Instead, it'll typically remain there for the standard period of seven years starting from the date it was filed. Under certain conditions, however, the collections agency can remove the report from your credit profile early.

Do any creditors use Experian? ›

Experian is one of the three major credit bureaus in the U.S., along with TransUnion and Equifax. Many creditors, including mortgage lenders and credit card issuers, report payment histories and outstanding debt balances to Experian.

Do creditors use Experian? ›

Experian and Equifax are the two largest credit bureaus in the United States. Both companies collect credit information on individual consumers, which they sell to lenders and others. Lenders, in turn, use the information in the reports to assess a prospective borrower's creditworthiness.

Should you dispute collections on Experian? ›

If, for example, you have a collection or multiple collections appearing on your credit reports and those debts do not belong to you, you can dispute them and have them removed. However, if they are a result of missed payments on accounts you own, disputing them will not change your credit file.

How can I get a collection removed without paying? ›

If there are negative items on your credit report but the information is accurately reported, you can write a goodwill letter to ask the creditor or collection agency to remove the collections account from your report. This isn't guaranteed to work, but it won't hurt to ask.

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